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Q: What the new "Status" setting in Events?
A: Each event has three statuses. The Status can be changed with the options in Event Management
"Live Event" is an event ready to accept entries (once the date/time has been reached for entries to be open) and times can be recorded by the marshals.
"Provisional Results" is when you declare the event finished with provisional results
"Finalised Event" is when you declare the results as final :)
 
Q: What can I do to help with using TimingAppLive when it is raining and the screen is getting wet and difficult to control.
A: It is possible to use the volume up and down buttons to start and stop the time on your device. Also on Android it is possible to use the mute button on a headset plugged into the headphone socket to start and stop timing.
 
Q: Sometimes the bluetooth connection fails when linking to the wireless TBox timing kit, what can be done to stop this happening.
A: The bluetooth connection between your phone and the TBox is a strong connection up to around 15 metres. But if someone or a car is between your phone and the TBox this distant is quite reduced. I suggest that the TBox is place somewhere in from of the marshal timing the start or finish keeping distant to a minimum at all times.
 
Q: What link do I send out that competitors or marshals can use to register for an event.
A: In the Event Setup event list there are two URL Links shown for each event, copy these and send the appropriate one (email or other) to all the potential competitiors or marshals.
 
Q: Does the TimingAppLive meet the Motorsport UK regulation for timing Autotest and Autosolo events?
A: Yes, the App fully complies with the regulatory timing requirements for these disciplines.
 
Q: If someone enters and signs on but does not make it on the day, how do you determine the non-starters?
A: They can change the status of an entry from "Active Entry" to "Non Starter" or "Retired"
 
Q: What happens if phone service is lost during the event?
A: If signal is lost then times should be recorded on stop-watches (phone app or other). These can then be manually entered via TimingAppLive once a signal returns.
The App has it’s own onboard database where it records all the runs and will attempt to send all unsent runs after each run and on closing a test, therefore data should not be lost.
 
Q: Can you run multiple courses at the same time?
A: Yes, Either seperate Start and Finish Marshals or using the Multiple Timings Option.
 
Q: Can you put the penalties in during the run or do they have to go in at the end?
A: The marshals can do this during or at the end of each run.
 
Q: Can you 'undo' penalties, or amend penalties that have been incorrectly inputted?
A: Yes, using the admin mode of the app you can amend the last run or delete any run (or use the admin website).
 
Q: Can you have two start/ finish marshals alternatively timing cars on each test?
A: Yes, multiple marshals can be used at the start and finish unless using the timing kit (as bluetooth can only connect to s single phone).
 
Q: Can you set the result system to drop the worst score on each test?
A: Yes you can - any number of "Worst Runs Dropped" can be set up within the Admin Website. These are set up for the each events type or optionally for each test.
 
Q: Can I use the TimingAppLive to time our Targa Rally?
A: Yes, each test can be configured to have a bogey and a maximum time, marshals can also use the App to man controls and report penalties remotely.
 
Q: How much does the timing kit cost and where can I purchase these?
A: You can either puchase the FDS Timing Kit via Sapphire Solutions or directly from SportsTimingSystems. Wireless Starter Kit A will run a single test Autosolo with Multiple Cars on track with a single marshal.
Wireless Starter Kit A - One wireless TBox and two pairs of wireless photocells
Optionally buying a second TBox will allow seperate Start and Finish marshals.
Autotests where Start and Finish lines are inline can be run with a single wireless TBox and one pair of wireless photocells (per test).